Unexpected power outages are devasting for hotels. The United States has high hospitality standards and when problems arise, staff must find creative solutions to ensure their guests have a safe and comfortable stay.
Surprisingly, a blackout affecting around 45 million people in New York, resulting in $3 billion in losses in 2003 produced a positive effect. Hotels decided improvements were necessary to prepare for unexpected power outages. A study conducted after the devasting blackout indicates that half of the hotels affected lack adequate emergency power. Hotels that kept their lights on relied on generators or batteries. 85% of the hotels with standby generators had power while only 16% of businesses relying on batteries stayed up and running.
Here’s a look at the amenities and facilities affected in hotels during the 2003 blackout.
- Air Conditioning (98%)
- Guest Room Lights (96%)
- Computers (89%)
- Cooking Systems (89%)
- Elevators (88%)
- Refrigeration (87%)
- Telephones (79%)
- Hot Water (74%)
- Bathrooms (69%)
- Automatic Doors (65%)
- Emergency Lights (56%)
- Potable Water (45%)
- Two-Way Radios (39%)
- Guest Room Locks (24%)
These facilities and amenities are crucial for guests. To keep everything running smoothly, backup power for hotels is crucial regardless of the location.
Preparing Your Hotel for a Power Outage
Backup power for hotels isn’t a suggestion or something to consider at a later date. When the power goes out, especially for an extended time it can ruin the hotel’s reputation. Here are a few suggestions to help hotels and staff prepare for a potential power outage.
- Update and review the hotel’s emergency response plan with staff
- Have plenty of light sticks available for consistent and affordable lighting
- Place batteries and flashlights in specific spaces, easy to reach in an emergency
- Have sets of emergency room keys
- Make a list of areas you want the standby generator to power at the hotel
- Create an action plan if anyone gets trapped in an elevator
- Test the fire alarm system to ensure it continues working in a blackout
- Create a plan to minimize food spoilage
- Train staff on how to properly power down the hotel
- Ensure management has a complete list of staff cell phone numbers. It’s often the only way to communicate during a blackout
If there is not a standby generator for your hotel, contact us today. We specialize in electrical projects and can help with everything from selecting the right model to installation and usage training.