Delivering Compliance, Reliability, and Peace of Mind Through Life Safety Lighting Management

Action Services Group partnered with a leading national specialty retail chain operating over 800 locations across the United States. The organization was facing recurring compliance issues related to life safety lighting inspections and testing, leading to multiple local fire marshal inspection failures. To resolve these challenges, Action Services Group developed and implemented a comprehensive Life Safety Lighting Program, ensuring ongoing compliance, documentation accuracy, and complete facility safety.

Scroll down to explore the project details and see how our Life Safety Lighting Services help national retailers maintain compliance and operational safety across every location, then schedule a call to learn how we can support your facilities.

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Peace of Mind Through Life Safety Lighting Management

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Case Study - Life Safety Lighting Program for National Specialty Retailer

Life Safety Lighting Program for National Specialty Retailer

Through a collaborative partnership, Action Services Group designed and deployed a nationwide Life Safety Lighting management program that restored compliance and operational confidence.

Project Overview

  • Industry: Specialty Retail
  • Facility Type: Multi-Site Retail Stores (800+ Locations Nationwide)
  • Scope of Work: Development and implementation of a Life Safety Lighting management program for emergency signage and egress lighting systems
  • Services Provided:
    • 90-Minute Annual Testing
    • Monthly Push-Button Testing
    • Reporting, Documentation, and Maintenance Management
  • Coverage: Nationwide, with program execution across all locations

Challenges

The client’s previous life safety services provider struggled to maintain compliance with NFPA 101: Life Safety Code and OSHA standards. Missed testing cycles, inconsistent documentation, and poor reporting caused repeated failures during local fire marshal inspections, exposing the company to regulatory penalties and safety risks. The organization required a trusted national partner capable of implementing a standardized, scalable compliance program across hundreds of retail locations.

Our Solution

Action Services Group designed a customized Life Safety Lighting Program built around NFPA and OSHA requirements. The program includes regularly scheduled 90-minute emergency lighting tests, monthly push-button testing, and digital reporting to document all compliance activity. Through our ServicePoint Solutions platform, store managers and corporate facility teams now have real-time access to testing results, maintenance status, and compliance records.

Each location is serviced by certified technicians from our nationwide network of over 2,800 resource partners, ensuring consistent quality, accuracy, and rapid response. Since implementation, the client has achieved 100% compliance and has not failed a single fire marshal inspection.

Results

  • Achieved full compliance with NFPA 101 and OSHA standards
  • Eliminated fire marshal inspection failures across 850+ locations
  • Established a centralized testing, maintenance, and reporting process
  • Enhanced documentation accuracy and accountability through ServicePoint Solutions
  • Increased operational efficiency by removing manual compliance tracking burdens

Summary

This project highlights how Action Services Group’s Life Safety Lighting Services provide peace of mind and regulatory assurance for large, multi-site organizations. By combining technical expertise, nationwide coverage, and advanced data reporting, we help retailers, commercial properties, and facility managers maintain safety, compliance, and reliability without disruption.