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Michelle McCrossin

Michelle McCrossin serves as the Director of Program Management at Action Services Group, bringing more than a decade of experience in overseeing complex projects and initiatives. Her role involves leading preventive maintenance and life safety programs, as well as optimizing processes to ensure efficiency and cost-effectiveness. With a solid foundation in budgeting, personnel management, and strategic planning, Michelle has consistently delivered results that align with client expectations and organizational goals.

Her background in facilities management and program leadership is rooted in a lifelong exposure to the construction industry, instilling a passion for problem-solving and a results-driven approach. Michelle’s ability to communicate effectively and lead teams has been essential in her success as an intermediary between clients, staff, and executives. She takes pride in her skill to keep projects on track, achieve deadlines, and optimize revenue opportunities.

Outside of her professional role, Michelle is committed to developing innovative solutions that drive growth and improve operational standards. Her leadership is backed by a philosophy centered around tangible outcomes and accountability.

Explore Michelle’s content on preventive maintenance and life safety lighting in facility management on our blog, or connect with her directly on LinkedIn.

SUMMARY

• Director of Program Management at Action Services Group, specializing in strategic program execution and client success. • Over 13 years of experience in program management with a strong focus on maximizing efficiency, meeting client objectives, and delivering measurable results. • Known for her expertise in coordinating between executive management, clients, and operational teams to achieve seamless program implementation.

RESIDES IN

Delaware County, PA

EXPERTISE

Preventive Maintenance, Life Safety, and Programs

EDUCATION

Strayer University, Bachelor’s Degree

AUTHOR QUOTE

“You don’t get a medal for trying something, you get medals for results."
- Bill Parcells

January 16, 2025 • Life Safety Lighting, Lighting Services, Signage Services

Emergency Lighting and Signage: Ensuring Compliance and Safety

Facility Management Insights and Industry Resources

Stay ahead of industry trends, compliance updates, and energy innovations. Access curated content from our experts including blogs, guides, and best practices.

Daylighting Controls & Daylight Savings: Optimizing Natural Light Through the Changing Seasons

Kaitlyn Dambrosio October 9, 2025

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About the Author

Michelle McCrossin

SUMMARY

RESIDES IN

EXPERTISE

EDUCATION

AUTHOR QUOTE

Facility Management Insights and Industry Resources

Emergency Customer Service 24/7/365

Over 35+ Years of Experience in Lighting and Electrical

Enterprise Management Software

Servicing Over 25,000 Individual Locations

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